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Comprehensive Guide to Microsoft Teams Licenses and Calling Plans

Updated: Oct 28, 2024

Microsoft Teams offers a variety of licenses and calling plans tailored to meet the diverse needs of businesses and individuals. In this blog post, we’ll explore the different Teams-related licenses and calling plans available, detailing their features and benefits to help you choose the best plan for your organization.


1. Microsoft Teams Essentials

Description: A standalone plan for small businesses that need basic Teams functionality.

Features:

  • Unlimited group meetings for up to 30 hours
  • 300 participants per meeting
  • 10 GB of cloud storage per user
  • Real-time collaboration with file sharing, tasks, and polling
  • Meeting recordings with transcripts and live captions (English)
  • Standard security with data encryption
2. Microsoft 365 Business Basic

Description: Includes Teams along with essential Microsoft 365 services.

Features:

  • All features of Teams Essentials
  • Custom business email (you@yourbusiness.com)
  • Web and mobile versions of Word, Excel, PowerPoint, and Outlook
  • 1 TB of cloud storage per user
  • Additional apps like Bookings, Planner, and Microsoft Forms
  • Automatic spam and malware filtering
3. Microsoft 365 Business Standard

Description: A comprehensive plan for businesses needing full access to Office apps and Teams.

Features:

  • All features of Business Basic
  • Desktop versions of Word, Excel, PowerPoint, and Outlook
  • Webinars with attendee registration and reporting
  • Collaborative workspaces with Microsoft Loop
  • Video editing and design tools with Clipchamp
4. Microsoft 365 Business Premium

Description: Designed for businesses requiring advanced security and device management.

Features:

  • All features of Business Standard
  • Advanced threat protection
  • Device management with Intune
  • Information protection with Azure Information Protection
  • Windows Virtual Desktop access

5. Office 365 E1

Description: Aimed at enterprises needing essential productivity services without desktop apps.

Features:

  • Web and mobile versions of Office apps
  • Email hosting with a 50 GB mailbox
  • 1 TB of OneDrive storage
  • Microsoft Teams for collaboration
  • SharePoint and Yammer for intranet and social networking
6. Office 365 E3

Description: A robust plan for enterprises requiring advanced compliance and security capabilities.

Features:

  • Desktop, web, and mobile versions of Office apps
  • Email hosting with a 100 GB mailbox
  • Unlimited OneDrive storage
  • Microsoft Teams for collaboration
  • Advanced compliance tools
  • Data loss prevention (DLP) and encryption
7. Office 365 E5

Description: The most comprehensive plan, offering advanced security, analytics, and voice capabilities.

Features:

  • All features of Office 365 E3
  • Advanced threat protection
  • Microsoft Defender for Office 365
  • Advanced compliance and analytics tools
  • Microsoft Teams Phone System and Audio Conferencing

8. Microsoft 365 F1

Description: Tailored for frontline workers who need productivity tools on the go.

Features:

  • Web and mobile versions of Office apps
  • Email hosting with a 2 GB mailbox
  • 2 GB of OneDrive storage
  • Microsoft Teams for collaboration
  • Basic security features
9. Microsoft 365 F3

Description: Designed for frontline workers who need more advanced tools and capabilities.

Features:

  • All features of Microsoft 365 F1
  • Desktop versions of Office apps
  • Email hosting with a 2 GB mailbox
  • 2 GB of OneDrive storage
  • Microsoft Teams for collaboration
  • Advanced security features
10. Microsoft 365 F5

Description: Provides additional security and compliance features for frontline workers.

Features:

  • All features of Microsoft 365 F3
  • Advanced threat protection
  • Information protection with Azure Information Protection
  • Compliance management

Teams Phone, Meeting Rooms & Premium Add-ons

Section titled “Teams Phone, Meeting Rooms & Premium Add-ons”
11. Microsoft Teams Phone Standard

Description: Adds cloud-based telephone services to Teams.

Features:

  • Make and receive calls outside your organization
  • Call transfer between devices
  • Voicemail and call transcription
  • Integration with Microsoft 365 apps
12. Microsoft Teams Phone with Calling Plan

Description: Includes all features of Teams Phone Standard plus a domestic calling plan.

Features:

  • All features of Teams Phone Standard
  • Domestic calling minutes
  • Call queues and auto attendants
  • Enhanced call analytics
13. Microsoft Teams Rooms Basic

Description: Enhances meeting experiences for small to medium-sized rooms.

Features:

  • Up to 25 rooms for free
  • Inclusive audio and video experiences
  • Standard security features
  • Integration with Teams meetings
14. Microsoft Teams Rooms Pro

Description: Provides enterprise-grade security and AI-powered audio and video for larger rooms.

Features:

  • All features of Teams Rooms Basic
  • Advanced AI capabilities for audio and video
  • Enhanced security and compliance features
  • Support for larger meeting rooms
15. Microsoft Teams Premium

Description: Adds advanced features for more personalized, intelligent, and secure meetings.

Features:

  • AI-powered meeting insights and summaries
  • Advanced meeting customization options
  • Enhanced security and compliance tools
  • Integration with Microsoft 365 Copilot

Calling Plan Type Outbound Minutes Allocation Inbound Minutes Best Fit & Region Scope
Domestic Calling Plan Based on license purchased (3,000 domestic minutes/user/month for US customers) Unlimited incoming Calling within the country (US, UK, Canada, and many European countries)
International Calling Plan 3,000 domestic & 600 international minutes/user/month (US customers) Unlimited incoming Global communications spanning up to 196 countries
Pay-As-You-Go Calling Plan Metered per minute (No monthly minute allocation) Unlimited incoming Users with low or variable outbound call volume

Domestic Calling Plan

Description: Allows users to make calls within their country.

Features:

  • Unlimited incoming minutes
  • Outgoing minutes based on the license purchased (3,000 outgoing minutes per user per month for US customers)
  • Available in multiple countries including the US, UK, Canada, and many European countries
International Calling Plan

Description: Includes both domestic and international minutes for outbound calls.

Features:

  • Unlimited incoming minutes
  • Outgoing minutes to 196 countries (3,000 domestic minutes & 600 international minutes per user per month for US customers)
  • Ideal for organizations with global communication needs
Pay-As-You-Go Calling Plan

Description: Users pay for outgoing calls based on usage.

Features:

  • Unlimited incoming minutes
  • Outgoing calls charged per minute
  • No monthly minute allocation
  • Suitable for users with low outgoing call volumes

Choosing the right Microsoft Teams license and calling plan depends on your organization’s specific needs and budget. Whether you’re a small business, a large enterprise, or have frontline workers, Microsoft Teams offers a plan that can enhance productivity, collaboration, and security.